FAQ
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Frequently Asked Questions
At “Scoop, Bag, Gone.”– “No Mess to Step On”,we believe in making pet ownership cleaner, easier, and stress-free. Here are some common questions our clients ask:
That’s the goal! 😄“Scoop.Bag.Gone.” helps keep your yard clean, fresh, and ready for your family, pets, and guests to enjoy without the surprise “yard landmines.”
We scoop dog waste from yards, clean cat litter boxes, and offer premium deodorizing and hard-floor pet accident cleaning services.
With “Scoop.Bag.Gone.” services, you are never locked into anything. Stay with us because you love the results, not because you are stuck in an agreement.
Yes! At “Scoop.Bag.Gone.”, your property and pets are in trusted hands. We ensure legal compliance and protect your property and pets, providing you with peace of mind. We can show documents upon request.
Our «Scoop.Bag.Gone» pricing for services is based on several simple factors since every home is unique. We are pleased to provide a free personalized quote tailored to your specific needs. The factors that affect our pricing include:
- Size of the yard
- Number of pets
- Frequency of service you desire
When you sign up for recurring services, your first poop scooping is FREE! Even though you’ll provide a card when you sign up, your card will NOT be charged for your first cleanup. Billing begins with your second scheduled cleanup. If your recurring service begins after the 1st of the month, you’ll only be charged for the remaining scheduled service(s) for that month—you will not be charged for a full month. Starting the following month, your regular monthly membership will be automatically charged on the 1st of every month.
Example: If you sign up for weekly service halfway through the month:
– First cleanup → FREE
– Remaining weekly cleanup(s) that month → You pay only for those visits
– Starting the next month → Your regular monthly membership is charged on the 1st
Simple, fair, and no paying for services you haven’t received.
At «Scoop.Bag.Gone.», we accommodate your schedule to best serve your home and pets! We provide:
- 2 Times Per Week,
- Weekly
- Bi-Weekly
- Monthly
- One-Time
Nope! As long as we can safely access the area, you can relax while the «Scoop.Bag.Gone.» technicians handle the dirty work.
Your First Poop Scooping Is FREE with Recurring Service.
No judgment here—life gets busy! At Scoop. Bag. Gone., we understand that pet waste can build up quickly. Our team is here to help you get your yard back to a cleaner, fresher place. When you sign up for one of our recurring service memberships, your first poop scooping is FREE, subject to the following conditions:
120-Minute Complimentary Service Limit
Your complimentary first scooping includes up to 2 hours (120 minutes) of service. If your yard can be completely cleaned within that time, there is no charge for your first cleanup.
If the property has excessive or long-term pet waste accumulation and requires more than 120 minutes, our technician will complete as much as possible during the complimentary 2-hour service.
If additional time is needed to finish the cleanup, we will let you know and provide the additional cost before continuing. We will never perform additional paid work without your approval.
At “Scoop.Bag.Gone.”, we collect and double-bag waste for disposal. If requested, and for a minimum fee, we will bag and take the waste with us, so you don’t have to deal with it later.
“Scoop.Bag.Gone.” technicians operate in most weather conditions, including light rain and dust storms, to keep your yard on schedule. However, for safety and service quality, we may need to reschedule during heavy rain, thunderstorms, or other unsafe conditions.
If we cannot service your yard due to the weather, we will contact you to arrange the next available service day. Our goal is to provide dependable service, so your yard gets the care it needs—rain or shine!
Yes! “Scoop.Bag.Gone.” technicians carefully clean litter boxes and surrounding areas to help keep your home cleaner and smelling fresher.
Of course. Trust matters to us. We are pleased to offer references from our long-term clients who have entrusted us with their home needs for many years. At “Scoop.Bag.Gone.”, we prioritize safety above all else!
Yes! At “Scoop.Bag.Gone.” we prioritize hygiene by sanitizing our tools and equipment between visits to help prevent the spread of germs and bacteria. We also offer our clients the option to purchase the tools from us at cost price. This way, you can avoid sharing tools with other homeowners and further reduce the risk of harmful bacteria spreading to your beloved pets. While regular, thorough disinfection significantly reduces risk, bacteria and parasites can be surprisingly resilient.
- Surprise
- Waddell
- Anthem
- Scottsdale
- El Mirage
- Sun City
- Sun City West
- North Glendale
- North Peoria
- North Phoenix
- East Phoenix
- Scottsdale
- Paradise Valley
- Verrado
- Cave Creek
- Litchfield Park
- Goodyear
- Young Town
- Tempe
“Scoop.Bag.Gone.” poop scooper services offer deodorizing as a premium add-on service to help your yard or pet areas smell cleaner and fresher.
Yes! To ensure your peace of mind, our team is pleased to provide photo confirmation after each service, showing that your gate has been securely closed and latched. This commitment is part of “Scoop.Bag.Gone.” poop scooper services’ dedication to safety, security, and respect for your property. After completing the yard service, our team will make sure the gate is properly closed and can send you a quick photo as part of our standard service updates.
Life is busy enough as it is, so we strive to make pet ownership a little easier. With our reliable service, friendly care, and our promise of «No Mess To Step On,» our waste removal services take a simple approach: we scoop, bag, and dispose of pet waste. This not only saves you time but also enhances the cleanliness of your yard. By minimizing harmful bacteria and parasites, our services contribute to a healthier environment, allowing you to enjoy your outdoor space without the hassle of cleanup.
Yes! “Scoop.Bag.Gone.” technicians will send arrival notifications to keep you updated on their presence in your yard. Our team will notify you one hour prior to their arrival at the property.
Your first poop scooping is FREE when you sign up for recurring service!
Take Action Today! Don’t Delay!
Every day you are delayed, the mess builds up. What starts as “just a little” quickly turns into a bigger, smellier, harder-to-manage problem. Let's tackle your pet's mess together!
